Live event operations face unique challenges that standard communications tools weren't designed to handle:

❌ Network congestion when thousands of attendees overwhelm cellular infrastructure

❌ Complex coordination across security, production, concessions, and guest services teams

❌ Rapid response to evolving situations when standard channels are insufficient

❌ Indoor/outdoor operations across sprawling venues with connectivity dead zones

❌ Critical information that needs to reach the right team members instantly

Traditionally, event crews rely heavily on radio communications, paper documentation, and runners—with critical details often lost in transmission. Digital tools typically depend on stable connectivity, failing in crowded environments when networks are overwhelmed or in concrete structures where coverage is poor.